Welcome to NOCTARA! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from NOCTARA, you agree to these terms. Please read them carefully.
- NOCTARA is an online clothing brand providing fashion apparel and accessories.
- We reserve the right to modify these terms at any time, with updates on our website.
- All orders are subject to availability and confirmation.
- Prices are listed in Indian Rupees and may be subject to change without prior notice.
- We accept payments through Online Payment methods. Payments must be made in full before order processing.
- We own all content, images, designs, and branding on NOCTARA and protect it under copyright laws.
- Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
- You agree not to use our website for fraudulent, unlawful, or harmful activities.
- We reserve the right to refuse service, cancel orders, or block users who violate these terms.
SHIPPING:
We strive to ensure a smooth and timely delivery experience for our customers. Our estimated shipping timelines are as follows:
- Within Kolkata: Orders will be delivered within 1 day from the date of dispatch.
- Within West Bengal (Outside Kolkata): Orders will reach you within 2-3 days from the date of dispatch.
- Other States Across India: Delivery will take approximately 4-5 days depending on the location and courier service availability.
- Maximum Delivery Time: Under normal circumstances, all orders will be delivered within 4-5 days from dispatch.
Please note that unforeseen circumstances such as weather conditions, holidays, or courier delays may impact delivery times. We appreciate your patience and understanding.
REFUNDS:
- We accept returns and exchanges within 3 days of delivery, provided items are unworn, unwashed, and in original condition with tags.
- Reason for return (e.g. damaged or wrong product)
- Refunds (if applicable) will be processed using the original payment method.